Roadway Moving has announced the expansion of its New York City footprint with a new 117,000-square-foot facility in Long Island City, Queens, complemented by a 50,000-square-foot parking lot. The investment expands the company's operational capacity in its home market and strengthens its broader Northeast infrastructure.
The new facility joins the infrastructure and performance metrics Roadway Moving has built nationally:
- 117,000 square feet of new Class A industrial space in Long Island City
- 500,000+ square feet of total warehouse space, including climate-controlled storage in New York
- 36,000+ moves completed annually
- 300+ vehicles in the national fleet
- 800+ employees nationwide
- 99.3% on-time pickup and delivery rate
- 94.6 Net Promoter Score (NPS)
- 93 Employee Net Promoter Score (eNPS)
- 2.5% claims ratio
The expansion deepens Roadway Moving's presence in the market where the company was founded in 2008.
Why Roadway Moving Is Expanding in New York City
New York has been Roadway Moving's home market since day one. This investment adds significant capacity in that market and was driven by several core priorities:
- Matching infrastructure to service standards with a newly constructed, state-of-the-art facility built for how the company actually operates
- Adding storage capacity for New York moving and storage operations, long-distance relocations, and commercial projects
- Strengthening the Northeast backbone that supports both local New York moves and interstate relocations
- Investing deliberately in people and technology alongside physical space, so growth does not come at the cost of the customer experience
- Scaling in the market that defines the company, where Roadway Moving started and where its standards were set
"New York is where Roadway started, and it remains at the center of who we are as a company," said Ross Sapir, Founder and CEO of Roadway Moving. "This new facility represents the next stage of our growth. We've always believed the quality of our infrastructure should match the quality of service we provide our customers. This is a brand-new, state-of-the-art facility that gives our teams the environment and capabilities they need to operate at the highest level. As we continue to expand, we're making deliberate investments in the infrastructure, people and technology that allow us to scale without compromising the Roadway experience."
What Makes the Long Island City Facility Different
The new location reflects Roadway Moving's broader commitment to measurable service quality — not just square footage.
- A Purpose-Built Class A Facility: Located at Innovo Property Group's newly completed Review Avenue Complex at 28-90 Review Avenue, the newly constructed facility features direct drive-up access, loading on every floor, truck courts, and flexible industrial space, plus a 50,000-square-foot parking lot.
- Expanded Storage Capabilities: The addition brings Roadway Moving to more than 500,000 square feet of warehouse space, including climate-controlled storage in New York for high-value and sensitive belongings.
- A Hospitality-First Philosophy: Sapir describes Roadway Moving as a hospitality company that happens to operate in the moving industry. That mindset shapes the customer experience, from professionally trained movers and dedicated move coordinators to premium packing materials, secure storage, and a modern fleet.
- Technology-Driven Coordination: Proprietary technology streamlines communication, inventory management, scheduling, and move updates for a more organized, transparent experience from first contact through completion.
- Support Across Every Move Type: The facility serves New York local moves, long-distance relocations, and commercial projects from a single expanded base of operations.
A Year of National Growth
The Long Island City expansion follows another year of significant growth for Roadway Moving. What began as a New York City startup in 2008 now completes more than 36,000 moves annually, operates a fleet of more than 300 vehicles, and employs more than 800 people nationwide.
Roadway Moving's broader footprint includes New York, New Jersey, Los Angeles, the San Francisco Bay Area, Miami, Fort Lauderdale, Chicago, Dallas, Denver, Atlanta, Seattle, and Tampa. Atlanta and Seattle currently support long-distance moves only, while the other listed markets support both local and long-distance moves.
Roadway Moving is the Official Moving & Storage Partner of the New York Yankees and the Official Moving Company of the Chicago Bulls. The company is a three-time ConsumerAffairs Buyers Choice Award recipient in 2026 and an A+ Accredited Business with the Better Business Bureau, and maintains a 4.9 out of 5 star average rating across Google, Yelp, and Angi.
Frequently Asked Questions (FAQ)
Where is Roadway Moving's new facility located?
The facility is located at Innovo Property Group's newly completed Review Avenue Complex at 28-90 Review Avenue in Long Island City, Queens, New York.
How large is the new Long Island City facility?
The facility is 117,000 square feet and is complemented by a 50,000-square-foot parking lot. With this addition, Roadway Moving operates more than 500,000 square feet of warehouse space.
What will the new facility be used for?
The facility adds storage capacity for Roadway Moving's New York moving and storage operations, long-distance relocations, and commercial projects.
Does Roadway Moving offer climate-controlled storage in New York?
Yes. Roadway Moving's New York warehouse space includes climate-controlled storage for high-value and sensitive belongings.
What is Roadway Moving's on-time delivery rate?
Roadway Moving maintains a 99.3% on-time pickup and delivery rate, alongside a 94.6 Net Promoter Score and a 2.5% claims ratio.
Which markets does Roadway Moving serve?
Roadway Moving operates in New York, New Jersey, Los Angeles, the San Francisco Bay Area, Miami, Fort Lauderdale, Chicago, Dallas, Denver, Atlanta, Seattle, and Tampa. Atlanta and Seattle support long-distance moves only; the other markets support both local and long-distance moves.
How can customers get a quote?
Customers can request a free quote or find more information at www.roadwaymoving.com.
About Roadway Moving
Founded in 2008 by Ross Sapir, Roadway Moving has grown from a New York City startup into a national moving and storage provider. The company completes more than 36,000 moves annually, operates 300+ vehicles, and employs more than 800 people. It is fully licensed, bonded, and insured for local, interstate, and international relocations, and provides residential, commercial, and international services including professional packing, custom crating, and white-glove handling.
Roadway Moving maintains a 99.3% on-time pickup and delivery rate, a 94.6 Net Promoter Score, a 93 Employee Net Promoter Score, and a 2.5% claims ratio.
Headquartered in New York City, the company operates in New York, New Jersey, Los Angeles, the San Francisco Bay Area, Miami, Fort Lauderdale, Chicago, Dallas, Denver, Atlanta, Seattle, and Tampa. Atlanta and Seattle support long-distance moves only; the others support both local and long-distance moves.
